At Kitchen Flame Shop, we understand that when you order premium outdoor cooking equipment, you’re eager to start creating unforgettable culinary experiences. That’s why we’ve designed a delivery service that matches the quality and reliability of our products – getting your grills, smokers, and accessories to your doorstep with care and efficiency.

Global Delivery Note: We proudly ship worldwide (excluding Asia and select remote regions) to bring exceptional outdoor cooking equipment to grill masters across the globe.

Our Shipping Options

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Standard Shipping

Carriers: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: $12.95 flat rate

Ideal for when you need your equipment promptly. Our premium carriers ensure careful handling and tracking for your valuable grilling investment.

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Free Shipping

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: FREE on orders over $50

Perfect for budget-conscious grill masters who don’t mind waiting a little longer for their equipment. Enjoy the same careful packaging at no extra cost.

Order Processing

We take 1-2 business days to carefully prepare your order for shipment. Each product is inspected and securely packaged to ensure it arrives in perfect condition, ready for your outdoor cooking adventures.

Returns Made Simple

We stand behind our products, but if you’re not completely satisfied, we offer a 15-day return policy from the date of delivery. Please contact our customer service team at [email protected] to initiate a return.

Why Grill Masters Trust Our Delivery

  • Reliable carriers with proven track records for handling premium outdoor equipment
  • Transparent timelines so you know exactly when to expect your delivery
  • Secure packaging designed specifically for grills and outdoor cooking equipment
  • Global reach bringing premium products to enthusiasts worldwide (excluding Asia and select regions)

Payment Options

We accept all major credit cards for your convenience:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Have questions about delivery? Our grilling experts are always happy to help at [email protected] or by calling our Bamberg headquarters.

We look forward to delivering premium outdoor cooking equipment to your doorstep, helping you create extraordinary culinary experiences in your own backyard.